Heat pump repair in Utah County and Salt Lake County
Heat pumps are our specialty. We’re open 24/7, with a $129 diagnostic and an upfront price before any repair.
- 4.8 from 112 Google reviews
- Heat pump specialists
- Open 24/7
- Smile Guarantee
Common heat pump problems we fix
Heat pumps work hard all year, heating in winter and cooling in summer. Here’s what to watch for.
- Not heating or not coolingOften a refrigerant leak, a failed capacitor, a reversing valve problem or a thermostat setting.
- Covered in ice that won’t clearSome frost in winter is normal, and the unit clears it with a defrost cycle. A thick block of ice that stays is not.
- Running all the timeA heat pump that never shuts off may be low on refrigerant, have dirty coils or be sized wrong for the home.
- Loud or unusual noisesGrinding, rattling or buzzing can point to a fan motor, compressor or electrical problem.
- Backup heat running constantlyIf your furnace or backup heat runs much more than usual, the heat pump may not be pulling its weight.
- Higher power billsA struggling heat pump uses more electricity to deliver the same comfort.
Clear pricing
$129 diagnostic, upfront repair price
A full diagnostic is $129. You’ll get a clear price for the repair before any work starts, and Essential Care Plan members save 10% on every repair.
How a heat pump repair works
- 1
Call or book online, day or night
We’re open 24/7, including weekends and holidays. Tell us what’s going on and we’ll get a technician headed your way.
- 2
Find the real problem
Your technician runs a full diagnostic on your heat pump to find what’s actually wrong, not just the symptom.
- 3
A clear price before any work
You get an upfront price for the repair before we start. No surprises on the bill.
- 4
Fix it and test it
We make the repair, test the whole system, clean up, and walk you through what we did. The work is backed by our Smile Guarantee.
Why homeowners choose Eco Home
- Open 24/7Nights, weekends and holidays. Call or book online any time.
- Upfront pricingYou see the price before any work starts.
- Smile GuaranteeOne year on our workmanship. If it’s not right, we fix it free.
- Licensed and insuredUtah contractor license #13607597-5501.
4.8 from 112 Google reviews
Older heat pump?
Upgrade to a modern inverter heat pump
If your heat pump is older and repairs keep adding up, a new inverter heat pump paired with your gas furnace runs quieter, keeps temperatures steadier and costs less to run. Every heat pump we install comes with $2,150 in rebates guaranteed.
- ACiQ and Amana inverter heat pumps
- $2,150 in rebates guaranteed, and we file the paperwork
- Dual-fuel systems from $9,990 after incentives
Heat pump repair questions
How much does heat pump repair cost?
A full diagnostic is $129. The repair price depends on what’s wrong, and you’ll get a clear, upfront price before any work starts. Essential Care Plan members save 10% on every repair.
Is it normal for my heat pump to have frost on it in winter?
Yes. A light layer of frost is normal in cold weather, and the heat pump clears it with a defrost cycle. You may even see steam while it defrosts. A thick block of ice that doesn’t clear is a sign something’s wrong.
Why is my heat pump blowing cool air in heat mode?
During a defrost cycle, a heat pump can briefly blow cooler air, which is normal. If it keeps blowing cool air, it could be low on refrigerant, have a reversing valve problem or a thermostat issue.
Do you offer emergency heat pump repair?
Yes. We’re open 24/7, including nights, weekends and holidays. Call 801-396-0019 any time.
Should I repair or replace my heat pump?
If your heat pump is fairly new and the repair is minor, repairing makes sense. If it’s older and needs a major repair like a compressor, a new inverter heat pump is often the better value, especially with $2,150 in rebates guaranteed.
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Need it fixed today?
Book online in a minute, or give us a call. We’re open 24/7.